Privacy Policy

At SmartSIMReg, we take your privacy seriously while helping you with Smart SIM registration in the Philippines. This Privacy Policy explains how we collect, use, and protect your personal information as you use our website and services. We comply with Republic Act No. 10173, also known as the Data Privacy Act of 2012, to ensure your data is handled responsibly.

Information We Collect

We collect the following information to assist with your SIM registration:

  • Personal Data: Your name, mobile number, email address, and government-issued ID details when you contact us, seek support, or sign up for updates.
  • Usage Data: Information about your website visits, including IP address, browser type, and device details, to improve our services.
  • Cookies: With your consent, we use cookies to track preferences, analyze traffic, and enhance your browsing experience.

How We Use Your Information

We use your data to provide a better experience, including:

  • Assisting you with the Smart SIM registration process and answering your questions.
  • Sending you updates about registration deadlines, Smart policies, or promotional offers (you can opt-in or out anytime).
  • Analyzing website usage to improve our guides, tools, and overall user experience.

Data Security

Your information is protected with industry-standard encryption and secure storage systems. We follow Philippine data privacy laws to ensure your data is safe. Only authorized SmartSIMReg team members can access your information, and only for purposes related to SIM registration support.

Sharing Your Information

We do not sell or share your personal data with third parties, except in these cases:

  • To comply with legal requirements, such as sharing with Smart Communications or government agencies for SIM registration verification.
  • With service providers who help us operate our website (e.g., hosting providers), under strict confidentiality agreements.

Your Rights

As a user in the Philippines, you have rights under the Data Privacy Act, including:

  • The right to access, correct, or delete your personal data we hold.
  • The right to opt out of marketing emails by clicking the unsubscribe link in our messages.
  • The right to file a complaint if you believe your privacy rights have been violated. Contact us at [email protected] for assistance.

Third-Party Links

Our website may include links to external sites, such as Smart Communications’ official portal or government registration pages. We are not responsible for their privacy practices. Please review their policies before sharing your information.

Cookies and Tracking

We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings or by adjusting the cookie consent pop-up on our site. Disabling cookies may limit some website features.

Changes to This Policy

We may update this Privacy Policy to reflect changes in laws, such as updates to the SIM Registration Act, or to improve our practices. The latest version will always be posted here, with the date updated above. We encourage you to check back periodically.